As of the July 17th 2023 update, CloudRadial has added 150+ new support articles from Google and Microsoft. These articles cover a variety of topics related to end user support and training. These articles are pulled directly from their respective sources in Google and Microsoft’s support KBs to ensure that they stay up-to-date, should these articles ever be updated.
- About the Articles + Content Package Download
- Google Workspace Articles List
- Microsoft 365 Article List
About the Articles + Content Package Download
New CloudRadial tenants created post July 17th, 2023 will have these added to their sample content by default. If you do not have these articles and wish to add them to your portal, please download the linked ZIP content packages as listed below:
If you are unfamiliar with the process of exporting/adding CloudRadial content to your tenant, please see this article first.
Google Workspace Articles List
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Google Workspace
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Google Calendar Training and Help
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| Google Chat Training and Help |
| Google Chrome Training and Help |
| Google Docs Training and Help |
| Google Drive Training and Help |
| Google Managed Teams (Essentials) Training and Help |
| Google Meet Training and Help |
| Google Sheets Training and Help |
| Google Slides Training and Help |
| Google: Gmail Training and Help |
| Set up Chrome browser, Gmail and Calendar for Google |
| Use Google Workspace on Your Devices |
Microsoft 365 Articles List
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Microsoft 365 Articles
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Access Another Person's Mailbox in Outlook
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| Add a Cloud Storage Service to Teams |
| Add a Table to a Message in Outlook |
| Add and Import Calendars in Outlook |
| Add and Request Read Receipts and Delivery Notifications in Outlook |
| Add Delivery Receipt to Track an E-mail Message in Outlook |
| Add Graphics to Messages in Outlook |
| Add Guests in Teams |
| Add Member in Teams |
| Add or Invite People Outside your Organization to Chat in Teams |
| Answer a Call with your Keyboard in Teams |
| Apply a Video Filter in Teams |
| Apply Stationary, Backgrounds, or Themes to Email Messages in Outlook |
| Assign a Color Category to a Calendar Appointment, Meeting, or Event in Outlook |
| Attach Files or Insert Picture in Outlook Email Messages |
| Automatically Change Incoming Message Colors and Fonts based on Sender, Subject, or Recipients in Outlook |
| Being Added to a Group Chat in Teams |
| Breakout Rooms in Teams |
| Change an Email Signature in Outlook |
| Change Font Size and Appearance of Email in Outlook |
| Change How You View Your Outlook Calendar |
| Change Send/Receive Group Settings in Outlook |
| Change Text Color as You Compose an Email Message in Outlook |
| Change the Background Color of Your Calendar in Outlook |
| Change the Default Font or Text Color for Email Messages in Outlook |
| Change the Display Name that Email Recipients See in Outlook |
| Change the Font or Font Size in the Message List in Outlook |
| Change the Sound Played When an Email Message Arrives in Outlook |
| Change Where Sent Email Messages are Saved in Outlook |
| Change your Background for a Meeting in Teams |
| Change your Profile Picture in Teams |
| Change your Team Picture in Teams |
| Chat in a Meeting in Teams |
| Chat with Members of a Distribution List, M365 Group, or Mail-security Group in Teams |
| Communicating in Channels in Teams |
| Copy Files and Folders Between OneDrive and SharePoint Sites |
| Create a Checklist in Teams |
| Create a Document in OneDrive |
| Create a Poll in Teams |
| Create a Team in Teams |
| Create an Email Message in Outlook |
| Create an Email Message Template in Outlook |
| Create and Add a Signature to Messages in Outlook |
| Create and Add an Email Signature in Outlook |
| Create and Assign Color Categories in Outlook |
| Create and Manage Channels in Teams |
| Create Appointments and Meetings in Outlook |
| Create Stationary for Email Messages in Outlook |
| Create, Change, or Customize a View in Outlook |
| Creating Applications for Teams |
| Customize your Meeting View in Teams |
| Delay or Schedule Sending Email Messages in Outlook |
| Delete a Chat Thread in Teams |
| Delete and Recover Files in Teams |
| Delete Files or Folders in OneDrive |
| Download Files and Folders from OneDrive or SharePoint |
| Edit or Delete a Sent Message in Teams |
| Encrypt Email Messages in Outlook |
| Files Save to OneDrive by Default in Windows |
| Find and Join a Team |
| Find SharePoint and Teams files in OneDrive |
| Flag Email Messages for Follow Up in Outlook |
| Focused Inbox for Outlook |
| Format a Message in Teams |
| Get a Digital ID in Outlook |
| Guests and Shared Channels in Teams |
| Hide, Unhide, Mute, or Pin a Chat in Teams |
| How to Log in to Microsoft Teams |
| Include an Electronic Business Card in Your E-mail Signature in Outlook |
| Insert Hyperlinks to Facebook and Twitter in Your Email Signature in Outlook |
| Invite People with a Link or Code to a Team |
| Join a Meeting in Teams |
| Keep Upcoming Appointments and Meetings always in View in Outlook |
| Keyboard Shortcuts in Teams |
| Leave or Remove a User from a Group Chat in Teams |
| Like or React to Messages in Teams |
| Live Events in Teams |
| Live Transcriptions in Meetings in Teams |
| Make a Team Private in Teams |
| Making Calls in Teams |
| Manage Another Person's Mail and Calendar Items in Outlook |
| Manage Audio Settings in Teams |
| Manage Notifications in Teams |
| Manage Team Settings and Permissions in Teams |
| Manage your Applications in Teams |
| Manage your Settings in Teams |
| Managing Calls in Teams |
| Managing Files and Folders in Teams |
| Mark a Message as Important or Urgent in Teams |
| Mark a Message as Read or Unread in Outlook |
| Meeting Controls in Teams |
| Meeting Participant Settings in Teams |
| Move Files and Folders Between OneDrive and SharePoint |
| Multitasking During a Meeting in Teams |
| Mute Notifications During a Meeting in Teams |
| Muting and Unmuting your Microphone in Teams |
| Open and Use a Shared Mailbox in Outlook |
| Organize and Find Photos in OneDrive |
| Organize your contacts with Color Categories in Outlook |
| Pop Out a Chat in Teams |
| Print Contacts, Messages, or Other Outlook Items |
| Raise your Hand in a Meeting in Teams |
| Recall or Replace an Email Message that you Sent in Outlook |
| Record a Meeting in Teams |
| Reduce Background Noise in Teams |
| Reduce the Size of Pictures and Attachments in Email Messages in Outlook |
| Remove Member in Teams |
| Rename a Color Category in Outlook |
| Reply to or Forward an Email Message in Outlook |
| Save a Message as a File in Outlook |
| Schedule a Meeting in Teams |
| Schedule Chat Messages in Teams |
| Secure Messages by Using a Digital Signature in Outlook |
| Send a File, Picture, or Link in Teams |
| Send an Email Message Based on a Template in Outlook |
| Send an Emoji, GIF, or Sitcker in Teams |
| Send Automatic Out of Office Replies in Outlook |
| Send Praise to People in Teams |
| Share a Channel in Teams |
| Share Content in a Meeting in Teams |
| Share Sound in Teams |
| Share your Calendar in Outlook |
| Share your Screen in Chat in Teams |
| Sharing Files in Teams |
| Show, Hide, and View the BCC (Blind Carbon Copy) Field in Outlook |
| Sort Email Messages in Outlook |
| Sort, Rename, or Move Photos and Files in OneDrive |
| Spotlight Somone's Video in Teams |
| Start a Chat in Teams |
| Start an Instant Meetings in Teams |
| Sync Teams File Libraries to SharePoint in Teams |
| Take Meeting Notes in Teams |
| Teams Devices in Teams |
| Turn New Message Alert Pop-up On or Off for Outlook |
| Update Teams |
| Upload Files and Folders in OneDrive |
| Use @Mentions to Get Someone's Attention in Outlook |
| Use Applications in Teams |
| Use Read Receipts for Messages in Teams |
| Use the Project or Roadmap Application in Teams |
| Use Voting Buttons in Messages in Outlook |
| Using the Camera and Video in Teams |
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