Syncing Datto RMM Endpoints

Syncing Datto RMM Endpoints

You can now sync Datto endpoints into CloudRadial, if you haven't already, follow the steps below:

1. Go to Partner > Clients > Select Client > Edit > Integrations > Datto Site Id
   
2. Click the Lookup button and select the corresponding Id from the search.
3. Select the checkbox that says, Sync Datto Endpoints to client portal?
4. Click Submit

You should now be able to see endpoint data coming in from Datto RMM directly in CloudRadial under Infrastructure > Endpoints for that company.

Servers OS's are not supported and will show up in the endpoints list.

Policies are not able to be used with Datto RMM Endpoints.

Note: Due to API limitations with Datto RMM there is some data that we cannot get from Datto RMM that our agent can pull in. Technically you can run Datto RMM and our agent at the same time and we will do our best to match and merge, however, it is recommended to just use one or the other as there could be some issues depending on how machines are identified. This is a new feature in 2024 and the article will be updated with additional options and details as the integration matures.