Requesting a Custom Domain

Once you've completed your trial and converted to a paid subscription you can request a custom domain for your CloudRadial tenant.

1. Before requesting your domain, map a CNAME record to your CloudRadial tenant URL. Because of the way CloudRadial manages redundancy and traffic management, root level domains are not supported.
2. If you have limited certificate issuance through a CAA domain record, please make sure that both sectigo.com and comodoca.com are allowed authorities.

Then, send your request along to support@cloudradial.com. It may take up to a day to provision the new URL.