Requesting a Custom Domain

CloudRadial URLs direct you to the right hosting region. Your tenant URL looks look like company.{{region}}.cloudradial.com. To map your CNAME, you will need to refer to this region code and your CNAME should map to cloudradial-{{region}}.azurewebsites.net.

Once you've completed your trial and converted to a paid subscription you can request a custom domain for your CloudRadial tenant.

1. Before requesting your domain, map a CNAME record as described above. Root level domains are not supported.
2. Because of validation issues, we cannot validate domains that start with "www".
3. If you are using Cloudflare, your CNAME cannot be masked and needs to return the actual CNAME value for verification. You can test using MXToolbox.
4. Send your domain request to support@cloudradial.com. It may take up to a full business day to provision the new URL. 

There is no charge for your first custom domain. However, if you need to change your domain later or want additional domains, there is a $100 one-time charge to generate each new certificate.