Integrating the Bigger Brains Course Catalog (Legacy Method)

CloudRadial is in the process of changing the way it manages Bigger Brains courses.
For current instructions on Bigger Brains deployment, click here.
For the rationale and approach to the transition, click here. 

You can download the latest course package and install or merge it into an existing package.
Download the latest Bigger Brains courses. Please note that this content package will no longer be updated. For the most recent courses, we recommend swapping to the SSO-based approach described in this article. 

Bigger Brains course content is available directly through CloudRadial. We offer 40+ courses at no additional cost to you, which are included with your monthly CloudRadial subscription.

You also have the option of upgrading to the premium catalog of 180+ additional courses with an add-on to your existing subscription.

The cost of the full, premium catalog is billed at $40 per month for 100 seats, billed month-to-month and added to your existing CloudRadial bill. These seats are assigned by company, not by the individual user.

Both the free and premium courses are bundled in the same package. The premium courses only show up for a company if you've assigned Bigger Brains to that company.

For a specific line-item list as to which courses are free and which are premium, please check here: https://radials.io/BiggerBrains

Please contact success@cloudradial.com if you wish to enable premium Bigger Brains Courses.

• Bigger Brains Overview
• Where to Get Bigger Brains Courses
  • Managing Bigger Brain Course Catalog Updates
  • How to Update Bigger Brains Catalogs with New Courses
• Assigning Bigger Brains Content to Clients
  • Enabling and Publishing Free Courses
  • Enabling and Publishing Premium Courses
• Monitoring Your Usage and Bill
• Additional FAQs

Bigger Brains Overview

Bigger Brains is fully integrated. That means:

• With a paid subscription to the full course catalog, billing is 100% handled through CloudRadial
• No separate portal is required for user management and access
• Bigger Brains courses can be displayed alongside your own existing courses
• Class completion tracking is handled in CloudRadial, just like other courses

For pricing and more information on the full package, visit your Partner > Account section in your tenant and look for the Bigger Brains Course Content section.

Where to Get Bigger Brains Courses

Tenants will already have the latest courses pre-loaded within their tenant. They are located in the Partner > Content overview, within the Courses section.

The title of the content package should be Bigger Brains. 

Both the Premium and Free courses are all located within one content package. Read the instructions in a later section for instructions on how to ensure your clients get the right Bigger Brains courses. 

If your tenant does not contain this package or if you need a new one with all of the latest courses, please click here to download the latest Bigger Brains content package.

Remember that you will need to import and publish this content. 

Managing Bigger Brain Course Catalog Updates

Bigger Brains expands the course catalog with new courses frequently. CloudRadial works directly with Bigger Brains to update the content once per annual quarter, every quarter.

When these updates are made, CloudRadial will let Partners know through in-app notifications as well as a note within our product update newsletters (of which you can sign up here). 

How to Update Bigger Brains Catalogs with New Courses

Partners that are currently using the Bigger Brains course catalog for their clients should not remove their existing package and replace it with the new package.

This will remove the course history for any user that has already enrolled in the course(s). 

Instead, Partners can simply acquire the latest course catalog package and use the Merge functionality to overlay the latest changes on top of their existing Bigger Brains course package. 

To do so:

1. Navigate to Partner > Content
2. Locate and select your Bigger Brains course catalog 
3. Select the Merge function via the top options
   
   
   
   
4. Ensure that the option to Replace any existing content by name? is toggled on
5. Select Submit to finalize the process

Now, CloudRadial will automatically add any new courses to the same package.

If there are any changes to existing courses such as new links, thumbnail art, or descriptions, the courses will be updated without losing any prior enrolee history. 

Assigning Bigger Brains Content to Clients

Once the course catalog is imported and/or updated, you can assign the content to clients just like any other content package. The courses can be deleted and moved to other content packages as required.

Enabling and Publishing Free Courses

Free Bigger Brains course will not display in a client's University > Courses area unless you have deployed the content package to that company.

Note that they do not need to have Bigger Brains enabled under Partner > Clients to access the free courses. For instructions on how to publish them:

1. Navigate to Partner > Content
2. Locate and select your Bigger Brains course catalog
3. Select Settings
4. Select Edit
5. Set your publishing settings to the appropriate audience
   • We recommend you to have every company to have Bigger Brains courses. As such, we suggest using the Everyone User Group and the All Company Group to ensure full distribution.
     
     
     
     
6. Select Submit to finalize your settings
7. Select Publish at the top to push the courses out

Once publishing is complete, your selected audience will have the free courses available to them.

By not toggling on the premium option for specific organizations, you will not be charged for the full course catalog and the users will not see the premium courses. 

Enabling and Publishing Premium Courses

Premium Bigger Brains course will not display in a client's University > Courses area unless you have deployed the content package to that company AND marked them as a paid Bigger Brains client.

Note: If you have not yet enabled premium Bigger Brains courses, please contact success@cloudradial.com. 

For instructions on how to publish them:

1. Follow the same instructions as the Enabling and Publishing Free Courses above to publish the Bigger Brains content package
2. Once the courses are published, navigate to Partner > Clients 
3. Use the Edit All option at the top right to bring up the multi-selector
4. Select as many companies as needed to receive the Bigger Brains catalog
5. Select the Bigger Brains button in the top bar
   
   
   
   
6. Review and accept the notification of the premium Bigger Brains charge
   • The price for courses is $40/100 users, billed on a month-to-month basis
   • The next bill will reflect the price change

As you add new companies to CloudRadial, you can also assign them to receive the premium Bigger Brains course catalog from the very start by toggling the option to Enable Premium Bigger Brains courses?. This option is not enabled by default. 

Monitoring Your Bigger Brains Usage and Bill

By navigating to Partner > Account, you can see your available licenses and how many you have allocated. Remember that the price for courses is $40/100 users, billed on a month-to-month basis.

You can always turn off companies from having premium Bigger Brains courses by following the steps in this section, but instead toggling the checkbox off.

Additional FAQs

• Was this always the process for Bigger Brains courses?
  • No. The latest version of these changes occurred May 3rd, 2022. Prior to this version, Bigger Brains courses had to be ordered through an account manager and were updated with update packages that just contained the new courses. This new method simplifies the delivery and update speed of courses to all CloudRaidal partners. 
• What's different between these courses and the original ones?
  • The new courses feature updated art, improved text instructions, and multi-language support as well as a reworked distribution and consolidation engine to make them much faster to manage, update, and deploy.
• Does CloudRadial use the Bigger Brains dashboard?
  • CloudRadial does not use the Bigger Brains dashboard nor does it have access to previous user history.
• Do I need to get a license through Bigger Brains first?
  • You do not need a separate license direct from Bigger Brains. Everything is handled directly through CloudRadial. 
• Can I (should I) be charging for these courses?
  • You can charge or up-charge for the courses in any way you choose, just as you can with the CloudRadial portal. We recommend charging $1 per user, per month to give you a good margin of profit from Bigger Brains courses. 
• Which courses are free to use?
  • All courses marked as "Mastering" in relation to Office 365 are free. Please see this article for a comprehensive list of both free and premium courses.