Integrating Chat

With CloudRadial you'll have your choice when it comes to chat. CloudRadial works with almost all web-based chat solutions.

• General Instructions for Chat Integration
• Integrating with Specific Chat Providers
  • Thread (Formerly Chatgenie)
  • ConnectWise Chat
  • Drift Chat
  • HubSpot Chat
  • JivoChat
  • LiveChat
  • Social Intents Chat
  • Tawk.to Chat
  • Zendesk Chat

General Instructions for Chat Integration

To integrate your chat software with CloudRadial, you will:

1. Navigate to Partner > Settings
2. Navigate to Integrations (under the Configuration column)
3. Select the Header Scripts option on the righthand column 

This is where you will be pasting in the code snippet provided by your chat provider.

Integrating with Specific Chat Providers

For the following chat solutions, we have created detailed integration instructions. Select the specific chat provider below to be taken to the detailed instructions for that chat software. 

Thread (Formerly Chatgenie)

ConnectWise Chat

Drift Chat

HubSpot Chat

JivoChat

LiveChat

Social Intents Chat

Tawk.to Chat

Zendesk Chat