Drift chat https://www.drift.com, provides a powerful and extensible platform for chat. You can integrate Drift with CloudRadial including setting the user's name and email from their CloudRadial log in.
To integrate:
- Go to Partner > Settings and choose the Integrations option on the right.
- Choose the Header Scripts option and enter the code below in the Header Scripts field. Make sure you replace the Drift widget code with your script.
- Save your settings and refresh the page.
Your Drift chat icon should appear at the bottom right of the screen. Your user name and email are prefilled so when a chat is started, their user's name and email will appear in the chat.
<!-- Start of Async Drift Code --> <script> ... Get the widget code from the JavaScript widget and replace this section
</script>
<script>
function CloudRadialUserInit(email, displayname, companyname) {
drift.api.setUserAttributes({email: email, name: name});
}
</script>
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