With the CloudRadial Chat platform, almost everything that happens in the interactions between internal messaging (Microsoft Teams, Slack), customer messaging (web and various platforms), and your business applications (PSA) is scriptable.
About Chat Scriptlets
Sciptlets can be written in either CloudRadial Chat, which is an extension of ECMAScript/JavaScript, or in Microsoft Powershell. In either case, the scriptlets have a set of preloaded objects that are part of the CloudRadial Chat Scripting API. The following can be used in Commands and Custom Dialogs.
These objects provide access and control over the pieces of the system like messaging or your PSA.
| API Object | Description |
| Chat | Core object, provides access to messaging, responses, and conversation |
| Connectors | Collection of applications linked to the bot (ex. PSA) |
| Message | The current message received and being processed |
| Profile | User information about the user in this conversation |
| Settings | Name / value collection for the bot |
| UX | Helper object to create adaptive cards and other user interface objects |
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