HubSpot https://www.hubspot.com, is a popular solution that many MSPs use to assist with marketing. It provides a chat widget that can be integrated with CloudRadial. You can identify users in HubSpot chat using their CloudRadial log in.
To integrate:
- Go to Partner > Settings and choose the Integrations option on the right.
- Choose the Header Scripts option and enter the code below within the Header Scripts area. Replace the HubSpot embed code with your HubSpot code.
- Save your settings and refresh the page.
Your HubSpot chat icon should appear at the bottom right of the screen. Your user email is prefilled so when a chat is started, their user's email will appear in the chat.
Note: If the chat widget does not appear, please verify that you have a "chatflow" enabled in HubSpot.
<!-- Start of HubSpot Embed Code -->
<script type="text/javascript" id="hs-script-loader" async defer src="//js.hs-scripts.com/YOURCODE.js"></script>
<!-- End of HubSpot Embed Code -->
<script type="text/javascript">
function CloudRadialUserInit(email, displayname, companyname) {
// provide some time for script to load if needed
setTimeout(function(){
var _hsq = window._hsq = window._hsq || [];
_hsq.push(["identify",{
email: email
}]);
}, 5000);
}
</script>
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