Integrating HubSpot Chat with CloudRadial

Previously HubSpot Chat allowed for the identification of visitors through Javascript. An update to HubSpot now requires the use of the visitor identification API to create a token that is not currently supported by CloudRadial. This API requires the Professional or Enterprise edition of HubSpot. More information on generating this token can be found here at the developer site. 

HubSpot is a popular solution that many MSPs use to assist with marketing.  More details on their product can be found here: https://www,hubspot.com 

• HubSpot Chat Integration Instructions
• Sample HubSpot Chat Header Script

HubSpot Chat Integration Instructions

To integrate HubSpot Chat:

1. Navigate to Partner > Settings
2. Select Integrations on the right (under the Configuration column)
3. Select the Header Scripts option
4. Enter the code below in the Header Scripts field
   • Ensure you replace the HubSpot Chat embed code with your specific code
5. Once you've applied your code, select Submit to finalize your setting

Your HubSpot Chat icon should appear at the bottom right of the screen after a refresh.

Note: If the chat widget does not appear, please verify that you have a "chatflow" enabled in HubSpot.

Sample HubSpot Chat Header Script

<!-- Start of HubSpot Embed Code -->
<script type="text/javascript" id="hs-script-loader" async defer src="//js.hs-scripts.com/YOURCODE.js"></script>
<!-- End of HubSpot Embed Code -->