Integrating with Addigy

Addigy provides an easy way to pull Mac endpoint information into CloudRadial. To integrate with Addigy, we'll follow 3 steps.

Note: CloudRadial will not sync or show mobile devices or tablets from Addigy, such IPads and IPhones.

1. Setting up Addigy

1. Go to your Addigy dashboard.
2. Go to Account Integrations.
3. Click the "Add API" button at the bottom of the page.
4. Select API V1 for the Integration.
5. Enter a name for the API such as CloudRadial and press Save.
6. Record the Client ID and Client Secret values.

2. Setting up CloudRadial

1. Go to Partner > Settings.
2. Choose Integrations on the right side.
3. Choose Addigy on the right side.
4. Click to enable Addigy endpoint integration import? and enter the values you created above.
5. Save the settings.

3. Setting Addigy IDs to CloudRadial Companies

Once you secure a connection to your Addigy account within CloudRadial, we'll need to tie in the Addigy IDs to their respective CloudRadial companies.

1. Navigate to Partner > Clients
2. Use the 3 blue-dot menu by the company name and click Edit
3. Select the Integrations tab
4. Under the 3rd Party Add-Ons section, use the Lookup field in the Addigy Assigned Policies section and find the respective company's ID
   • You can separate multiple policies with a comma.
5. Select Submit at the bottom to finish the process.

Addigy syncing will occur during nightly processing and endpoints will be matched to the companies for which a policy is defined. Based on the number of endpoints, syncing may take a while. A job is created to monitor sync progress - this can be viewed within the company's feature set under Alerting > Jobs.

Bonus - Forcing a Manual Addigy Sync

1. Go to Partner > Settings.
2. Choose Integrations on the right side.
3. Choose Addigy on the right side.
4. Click the Sync Now text at the bottom-right.
   
   

Please note that the syncing process can take up to 24 hrs to propagate.