Setting Different Home Pages

Feature Sets allow you to define the home page a client sees when they first log in to the portal.

The four choices for the client's home page are:

1. Company Applications - Displays the list of applications and status information. This option is best for providing a client intranet where clients work together with you to define their applications and other company information.
2. Company Knowledge Base - Displays the knowledge base page.
3. Support Home - Displays a consolidated view of menu options, knowledge base articles, and status information. This option works best for providing clients with a comprehensive support and reporting portal.
4. University Courses - Displays the Courses page.

Support Home Menu Items

Based on availability, the Support Home will automatically provide options for:

• Report a Problem
• Request Service
• Ticket Updates
• Office 365 Updates
• Office 365 Status

Overriding Default Support Home Items

You can override the Support Home default menu items by selecting the "Use menu items flagged as Support Home" checkbox when editing the Feature Set. When this option is selected, the menu is created from menu items you have created with the "Show on the Service Home page" option checked.

Recreating the Support Home Items

If you want to recreate the default Support Home items, add the following items in a content package under the "Menus" section and select the checkbox "Show on the Service Home page if menus are enabled." within each menu item.

Publish to companies to match their Feature Set.