Evan G
- Total activity 71
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Activity overview
Latest activity by Evan G-
Evan G created an article,
Upgrade Storefront to Pro or Enterprise for More
If you want to add additional power to your Storefront, consider upgrading to Storefront Professional or Enterprise. Upgrading your Storefront allows you to: Include products from Ingram, TD Synne...
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Evan G created an article,
Logging into the CloudRadial CSA Portal
Logging In When your portal is ready, you’ll use your email and password to log in. In some cases, you’ll need to accept a code that’s sent directly to your inbox, known as a token. The portal ...
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Evan G created an article,
Ticket Formatting with Forms for ConnectWise
When a form is submitted in CloudRadial and integrated with ConnectWise, you will see the information formatted in a way that makes it easy for the user and the agent to read the response in both l...
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Evan G created an article,
Integrating Projects in CloudRadial CSA with Kaseya BMS
Integrating your Kaseya BMS PSA with CloudRadial enables Projects inside your portal. If you haven't already done this, go to Setting Up the Kaseya BMS Integration with CloudRadial CSA; ensure that...
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Evan G created an article,
Integrating Projects in CloudRadial CSA with Autotask
Integrating your Autotask PSA with CloudRadial enables Projects inside your portal. If you haven't already done this, go to Setting Up the Autotask Integration with CloudRadial CSA; ensure that you...
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Evan G created an article,
Integrating Projects in CloudRadial with ConnectWise
Integrating your ConnectWise PSA with CloudRadial enables Projects inside your portal. If you haven't already done this, go to Setting Up the ConnectWise API Integration with CloudRadial; ensure th...
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Evan G created an article,
Creating Unique Tokens with Automations and Service Requests
You can create place holders using the Script / JSON ID field in for questions in your form that will fill in designated tokens in your Email and Webhook activities. Assigning a Unique ID to a Que...
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Evan G created an article,
Understanding Projects in CloudRadial
Integrating projects into CloudRadial provides the ability to collaborate and communicate with clients on their projects from directly inside the portal. With this integration, you can show project...
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Evan G created an article,
Predefined Tokens with Automations and Service Requests
Utilizing Automations with Service Requests will allow you to take advantage of some predefined tokens that are defined when the form submission happens. You can learn more about Automations here. ...
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Evan G created an article,
Understanding the Voice Tab in CloudRadial
Once set up properly, call records from Microsoft Teams will appear in the Usage > Voice tab. The Voice tab is always present but only populates data when CloudRadial is integrated with Microsoft 3...