CloudRadial provides the email html you'll need to add feedback (CSAT) surveys to the bottom of your PSA emails. Templates are provided for using images and for no images. The choice of template is up to you, but the no images template works better with Outlook users since there are no images that require download.
The email templates are designed to match the requirements of your PSA so that user information is substituted for the tokens using your PSA email template settings. Be sure and customize the templates with your verbiage or colors as you see fit. Only the URLs should remain unchanged.
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