Problem
You remove antivirus software from an endpoint, but the antivirus continues to show up in CloudRadial's antivirus list for that workstation.
Solution
The probable cause is that the antivirus did not properly remove itself from the listing in the local workstation's security center. To correct this, run through the following steps on the workstation:
- Open a command window as an administrator
- Run the command:
WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct - Run the Windows Management Instrumentation Tester command:
WBEMTEST - Click the "Connect..." button
- Enter:
root/securitycenter2 - Click the "Connect" button
- Click the "Query..." button
- Enter:
SELECT * from Antivirusproduct - Select the antivirus to delete
- Click the "Delete" button
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