Ricky Cecchini
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Articles
Recent activity by Ricky Cecchini-
Setting up the Gradient MSP Integration
Billing reconciliation with Microsoft 365 licenses can be a giant pain for MSPs of any size. The CloudRadial/Gradient MSP integration enables MSPs to ensure their Microsoft 365 license counts are i...
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Integrating with ClipTraining (Legacy Method)
This article is pending removal for being a legacy method of integrating ClipTraining. Please follow the more up-to-date instructions in the following article: https://radials.io/ClipTraining Clip...
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Integrating with Breach Secure Now!
Breach Secure Now! makes it easy for MSPs to deliver cybersecurity & HIPAA compliance training. BSN helps MSPs automate, support, and empower employees to become the superhuman firewall that every ...
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Bigger Brains Course List
Bigger Brains is a library of award-winning eLearning courses available directly inside your CloudRadial portal. Users access courses through a dedicated Bigger Brains section in the portal sidebar...
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Integrating Zomentum into Your Portal
Zomentum is integrated through ConnectWise Manage or Autotask opportunities. When integrated with CloudRadial, selected opportunities are shown as Quotes under the company's Account > Quotes tab wi...
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Integrating Your Simplesat CSAT Into CloudRadial
If you've got Simplesat as your CSAT solution, you can use it to fuel your customer satisfaction surveys (CSAT) in your portal. The integration allows you to view CSAT reviews from emails in CloudR...
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Storage Limitations in CloudRadial
CloudRadial can host multitudes of files ranging from PDFs to HTML email reports. Partners have 100GB allocated to their tenant that is shared across every client organization. Storage usage is not...
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Enabling the Augmentt Integration
When Augmentt is integrated with CloudRadial, you will have a SaaS option under Infrastructure > Software that provides data on the SaaS Discover Agent application usage for a given company. Co...
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Handling Multiple Companies with the Same Office Tenant
We run into the issue of people having different companies in their PSA that are linked to the same Office identifier. Based on how CloudRadial's sync processes work, this can cause issues. The def...
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Integrating Liongard with CloudRadial
Note: The Liongard integration is emerging and still in Preview mode. As new integrations are unlocked within the Liongard integration, we'll update this article accordingly. Please see the chart a...