Ricky Cecchini
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Articles
Recent activity by Ricky Cecchini-
Understanding Compliance Policy Scoring in CloudRadial
Compliance Policies are a powerful feature within CloudRadial that enable MSPs to communicate technical standards to clients in an accessible way.This article explains how policy scoring works and ...
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September 2026 CloudRadial Starter Sample Content
This article introduces new content packages now available in CloudRadial. These packages are archived inside ZIP folders for easy upload/merge into your current CloudRadial tenant. For detailed i...
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Tips & Tricks: Compliance Policies Supplement
Whether you joined us for our Tips & Tricks Webinar on compliance policies or simply want to learn more, this article can help you get started. In this article, you get the following: Webinar Summ...
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About OIDC Authentication
As part of our ongoing commitment to security, we deployed a significant update to CloudRadial's authentication system on the week of April 14th, 2025. This new OIDC-based authentication system pro...
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CloudRadial Chat Overview
Welcome to CloudRadial Chat!You're well on your way to unlocking powerful communication capabilities for your MSP and clients. CloudRadial Chat combines PSA integration with AI-powered capabilities...
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Integrating with Bigger Brains via SSO
Bigger Brains is a library of 240+ award-winning eLearning courses available directly inside your CloudRadial portal. Once enabled, users access their courses through a dedicated Bigger Brains sect...
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CloudRadial Unified Client Portal (UCP) Overview
Welcome to CloudRadial! As an MSP, you already know the challenges of demonstrating your value to clients while managing your services efficiently. CloudRadial's UCP (Unified Client Portal) platfor...
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Integrating Pia with CloudRadial
CloudRadial can integrate directly with Pia SmartForms. SmartForms streamline client interactions and automate workflows, enhancing efficiency and accuracy.Why add Pia's forms in addition to your o...
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Integrating with ClipTraining via SSO
ClipTraining offers a very modular approach to training featuring courses made up of "clips", or short video tutorials. ClipTraining works well for users who need to learn something from scratch or...
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Get Started with CloudRadial Storefront
Getting up and running with Storefront is quick and easy. In just 5 steps, you'll be: Selling more with a curated e-commerce store Provide a personalized self-service shopping experience Improving ...