Logging into the Desktop Application with Local Active Directory

Users can be automatically logged in to the desktop application.

To this, you must have allowed this feature under the settings for the desktop application and have their company configured with the domain SID. This will require a few steps, detailed below.

• Preparing the Desktop App's Settings
• Specifying the SID of a Company 
  • Locating the SID of a Company
• Additional Notes

1. Preparing the Desktop App's Settings

1. Navigate to Partner > Settings
2. Select Desktop Application (under the column for Configuration on the right)
3. Select the Settings option at the top right
4. Under the Auto Log In section, check the box to Allow desktop automatic log in from Active Directory?
   
   
   
   
5. Select Submit to save changes

2. Specifying the SID of a Company

1. Navigate to Partner > Clients
2. Click on the 3 blue-dot menu next to the company you choose and select Edit
3. Select the Integrations tab
4. Enter the company's Active Directory SID
   • If you're unsure how to find the company SID, read the section below
5. Select Submit to save changes

Locating the SID of a Company

To find the domain SID of a local active directory account, run this command from the command prompt:

C:\>whoami /user

Paste the value provided by the response into the setting for the company.

Then, when the desktop application starts up, the user's local active directory account will attempt to match by SID for the company and then the email for the user in CloudRadial.

If these two items agree, the user is automatically logged into the desktop application.

To verify that the local active directory is connected correctly, you can run the following command:

C:\>whoami /fqdn

Additional Notes

• CloudRadial users with any level of Partner permissions are blocked from using this feature. Testing as a Partner-level access role will fail. This is for security purposes.