Logging into the Desktop Application with Local Active Directory

Users are automatically logged in to the desktop application if you have allowed this feature under the the settings for the desktop application and their company is configured with the domain SID which is set under the Integrations tab when editing a company.

To find the domain SID of a local active directory account, run this command from the command prompt:

C:\>whoami /user

Paste the value provided by the response into the setting for the company.

Then, when the desktop application starts up, the user's local active directory account will attempt to match by SID for the company and then the email for the user in CloudRadial. If these two items agree, the user is automatically logged into the desktop application.

To verify that local active directory is connected correctly, you can run the following command:

C:\>whoami /fqdn

Note - Partner Administrators are blocked from this feature due to higher security requirements for these accounts.