Managing Content
- Using the Calendar Feature
- Understanding and Using Assessments
- Setting Up User Approvals in CloudRadial
- Adding a Custom "Source" to Tickets in Bulk
- PowerShell Script Generation
- Setting Up and Using Dashboards
- Embedding Video in Content
- Using Tokens and Advanced Question Templates
- A Walkthrough of Bigger Brains Courses (plus FAQs)
- Adding Bigger Brains University Courses
- Using Tokens in Articles
- Customizing Menu Items in Applications
- Creating and Using QuickStarts
- Creating a Knowledge Base Article
- The Daily Digest
- Using Broadcasts
- Using the Messaging Feature
- Creating a Course
- Overview of Communications Features
- Planner Category Best Practices
- Setting Up Policies
- Customizing Question Templates
- Creating Problem Report Packages
- A Quick Overview of Content
- Creating Custom Service Request Catalogs
- Setting Form Multi-Select, Radio and Dropdown Defaults
- Using Menu Tokens
- Setting Different Home Pages
- Copying, Exporting, and Importing Content
- Using the Media Library