Evan Griffith

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Activity overview

Latest activity by Evan Griffith
  • Evan Griffith created an article,

    Integrating Projects in CloudRadial with ConnectWise

    Integrating your ConnectWise PSA with CloudRadial enables Projects inside your portal. If you haven't already done this, go to Setting Up the ConnectWise API Integration with CloudRadial; ensure th...

  • Evan Griffith created an article,

    Creating Unique Tokens with Automations and Service Requests

    You can create place holders using the Script / JSON ID field in for questions in your form that will fill in designated tokens in your Email and Webhook activities. Assigning a Unique ID to a Que...

  • Evan Griffith created an article,

    Understanding Projects in CloudRadial

    Integrating projects into CloudRadial provides the ability to collaborate and communicate with clients on their projects from directly inside the portal. With this integration, you can show project...

  • Evan Griffith created an article,

    Predefined Tokens with Automations and Service Requests

    Utilizing Automations with Service Requests will allow you to take advantage of some predefined tokens that are defined when the form submission happens. You can learn more about Automations here. ...

  • Evan Griffith created an article,

    Understanding the Voice Tab in CloudRadial

    Once set up properly, call records from Microsoft Teams will appear in the Usage > Voice tab. The Voice tab is always present but only populates data when CloudRadial is integrated with Microsoft 3...

  • Evan Griffith created an article,

    Integrating CloudRadial DNS

    CloudRadial DNS is a platform for content filtering, threat protection, and network visibility. When integrated, CloudRadial users can view the list of actively blocked and allowed sites from Cloud...

  • Evan Griffith created an article,

    GDAP: Connecting Tenants to Microsoft 365 Now Requires Consent

    Please note that this article is a work in progress and may change continuously as Microsoft updates GDAP protocols. Click here for more info from Microsoft.Check back regularly for the latest upda...

  • Evan Griffith created an article,

    Installing the Mac Agent

    The Mac data agent inventories hardware and software information and sends it to CloudRadial's infrastructure reporting.  A CloudRadial Mac install script is available under Partner > Clients > Age...

  • Evan Griffith created an article,

    CloudRadial Community

    Our partners have access to a community that allows for a collection of ideas and solutions from companies using CloudRadial. You must be a subscribed customer to access the CloudRadial Community. ...

  • Evan Griffith created an article,

    Show Courses on Recommended Page for the University Tab

    You can decide what courses you would like up front and center in the initial courses page when users go to the University tab in their client portal.   You can do this by: Clicking Edit on the de...