Ricky Cecchini
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Articles
Recent activity by Ricky Cecchini-
Connecting Ingram Micro to Storefront
The Ingram Micro real-time extension lets you view prices and availability directly from the Ingram APIs/website inside CloudRadial Storefront. When you search for products, the pricing and current...
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Overview of CloudRadial Storefront
The CloudRadial Storefront is tailored to enable you to effortlessly set up a self-service e-commerce platform (like Shopify, or Amazon) where your clients can conveniently purchase a curated set o...
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Integrating Datto RMM
The integration with Datto RMM provides the ability to pull in endpoint data from Datto RMM to the Infrastructure > Endpoints location and also allows triggering RMM commands through the Automation...
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Understanding Automations
At the time of writing this article, Automations is in Beta/Preview mode. Some functionalities are subject to change, so check back on this article until the full release to get the latest informat...
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Google and Microsoft Knowledge Base Support Article Add-Ons
As of the July 17th 2023 update, CloudRadial has added 150+ new support articles from Google and Microsoft. These articles cover a variety of topics related to end user support and training. These ...
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Integrating with ZenContract
ZenContract is integrated through ConnectWise Manage or Autotask opportunities. When integrated with CloudRadial, selected ZenContract opportunities are shown as Quotes under the company's Account ...
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Integrating CrushBank
The CloudRadial/CrushBank integration is focused on bringing in ticket data so that it’s more easily understandable to end users. CloudRadial leverages CrushBank's robust AI framework to summarize ...
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Integrating with CloudOlive
CloudOlive is an online platform for Managed Service Providers to centrally manage and automatically reconcile all Cloud & SaaS vendor invoices against client billings, in one place. Any vendor inv...
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Integrating Your Crewhu CSAT Into CloudRadial
If you've got Crewhu as your CSAT solution, you can use it to fuel your customer satisfaction surveys (CSAT) in your portal. The integration allows you to view CSAT reviews from emails in CloudRadi...
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Establishing Adoption Champions at Client Businesses