Ricky Cecchini
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Articles
Recent activity by Ricky Cecchini-
Google and Microsoft Knowledge Base Support Article Add-Ons
As of the July 17th 2023 update, CloudRadial has added 150+ new support articles from Google and Microsoft. These articles cover a variety of topics related to end user support and training. These ...
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Integrating with ZenContract
ZenContract is integrated through ConnectWise Manage or Autotask opportunities. When integrated with CloudRadial, selected ZenContract opportunities are shown as Quotes under the company's Account ...
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Integrating CrushBank
The CloudRadial/CrushBank integration is focused on bringing in ticket data so that it’s more easily understandable to end users. CloudRadial leverages CrushBank's robust AI framework to summarize ...
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Integrating with CloudOlive
CloudOlive is an online platform for Managed Service Providers to centrally manage and automatically reconcile all Cloud & SaaS vendor invoices against client billings, in one place. Any vendor inv...
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Integrating Your Crewhu CSAT Into CloudRadial
If you've got Crewhu as your CSAT solution, you can use it to fuel your customer satisfaction surveys (CSAT) in your portal. The integration allows you to view CSAT reviews from emails in CloudRadi...
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Establishing Adoption Champions at Client Businesses
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Setting up the Gradient MSP Integration
Billing reconciliation with Microsoft 365 licenses can be a giant pain for MSPs of any size. The CloudRadial/Gradient MSP integration enables MSPs to ensure their Microsoft 365 license counts are i...
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Integrating with ClipTraining (Legacy Method)
This article is pending removal for being a legacy method of integrating ClipTraining. Please follow the more up-to-date instructions in the following article: https://radials.io/ClipTraining Clip...
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Integrating with Breach Secure Now!
Breach Secure Now! makes it easy for MSPs to deliver cybersecurity & HIPAA compliance training. BSN helps MSPs automate, support, and empower employees to become the superhuman firewall that every ...
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Bigger Brains Course List
CloudRadial is overhauling the Bigger Brains course enrollment and tracking progress. Please bear with us as we complete the transition to a newer, sleeker, and easier method. For more details on t...