ServiceAI Orion
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Recent activity by ServiceAI Orion-
Integrating with Addigy
Addigy provides an easy way to pull Mac endpoint information into CloudRadial. This article walks through how to set up the connection, configure CloudRadial, and map your companies to their Addigy...
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Changing PSAs
When changing PSAs that integrate with CloudRadial you will want to use the information below to ensure a smooth transition: Important! Be sure to go to Partner > Account > Labs and click Remove PS...
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Integrating ConnectWise ChatAssist
You can integrate ConnectWise Chat Assist and other chat agents that rely on a web page with CloudRadial. When integrated, a chat icon appears at the top of the CloudRadial user page as follows: ...
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Reporting Multi Factor Authentication (MFA) Information
MFA status is based on a user registering for MFA. CloudRadial gets the MFA information from the Microsoft Graph API. The old per-user MFA status (StrongAuthenticationMethods and/or StrongAuthentic...
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Integrating with Mailchimp
With MailChimp integration, you can sync the marketing lists you build in CloudRadial with MailChimp. To understand how this works, you'll need to understand how MailChimp handles "audiences". An a...
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Getting the Error Message "Not Setup as Microsoft Partner"
If you receive the script error "This account is not setup as a Microsoft Partner" when running the CloudRadial Partner Setup Application PowerShell script for delegated access, the problem is poss...
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Integrating Datto BCDR (Formerly Datto Backup)
CloudRadial can obtain information from your Datto BCDR and display it in the portal. This shows your clients that you are performing regular backups of their data. The information shown to clients...
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Integrating with Auvik
Auvik integration provides a new Network tab under Infrastructure. It shows your client's devices and networks. Learn more details about Auvik directly from their site at https://www.auvik.com In A...
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Integrating Zendesk Chat with CloudRadial
Zendesk Chat is a popular support and chat software. You can integrate Zendesk Chat with CloudRadial while also allowing the chat widget to automatically pull the user's name and email from their C...
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Integrating with Dropbox for BrightGauge
To provide CloudRadial information to BrightGauge and other dashboard/analytics software, use CloudRadial's Dropbox option to create data exports of key CloudRadial data. Currently, the Dropbox int...