Jeff Farris
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Articles
Recent activity by Jeff Farris-
Integrating Zendesk Chat with CloudRadial
Zendesk Chat is a popular support and chat software. You can integrate Zendesk Chat with CloudRadial while also allowing the chat widget to automatically pull the user's name and email from their C...
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Integrating with Dropbox for BrightGauge
To provide CloudRadial information to BrightGauge and other dashboard/analytics software, use CloudRadial's Dropbox option to create data exports of key CloudRadial data. Currently, the Dropbox int...
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Integrating with SkyKick
With the SkyKick integration, you'll be able to either provide reporting to clients on the status of their SkyKick service or promote the service to those clients without it. There are two main s...
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Calculating Your Bill
Your service renews monthly determined by your subscription start date. Your bill may vary month-to-month based on your usage, calculated as the maximum of either: The number of agents you've depl...
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Integrating with ConnectBooster
With a ConnectBooster integration, you can give your clients one-click access to your ConnectBooster payment portal. To set up the integration, you must update your ConnectBoster portal and CloudRa...
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Understanding Data Agent Collection
CloudRadial's data agent collects data from client workstations and servers to obtain formatted data for use in client reporting and account management. What Data Does CloudRadial Collect? Where I...
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Setting up the Microsoft 365 integration
Connecting your Microsoft 365 account to your CloudRadial tenant allows you to pull in users and set up various data flows that give users more visibility into their 365 account. Since the July 30,...
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Adding Partner Administrators
To add a new administrator, go to the Security tab and click +Add Role Assignment. You can only add roles to users with Partner Permissions at this location. Designate an existing user as an admi...
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Installing and Uninstalling the Data Agent
The CloudRadial data agent is a lightweight client installed on each device to collect key information such as hardware details, software compliance, and usage statistics. This data populates the I...
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Requesting a Custom Domain
How to Request a Custom Domain Additional Information Domain FAQs and Pricing How to Request a Custom DomainCustom portal URLs are available for all Portal 365, Starter, Professional, and Enterpri...