Jeff Farris
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Articles
Recent activity by Jeff Farris-
Understanding Data Agent Collection
CloudRadial's data agent collects data from client workstations and servers to obtain formatted data for use in client reporting and account management. What Data Does CloudRadial Collect? Where I...
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Setting up the Microsoft 365 integration
Connecting your Microsoft 365 account to your CloudRadial tenant allows you to pull in users and set up various data flows that give users more visibility into their 365 account. Since the July 30,...
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Adding Partner Administrators
To add a new administrator, go to the Security tab and click +Add Role Assignment. You can only add roles to users with Partner Permissions at this location. Designate an existing user as an admi...
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Installing and Uninstalling the Data Agent
The CloudRadial data agent is a lightweight client installed on each device to collect key information such as hardware details, software compliance, and usage statistics. This data populates the I...
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Requesting a Custom Domain
How to Request a Custom Domain Additional Information Domain FAQs and Pricing How to Request a Custom DomainCustom portal URLs are available for all Portal 365, Starter, Professional, and Enterpr...
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Becoming a Microsoft Cloud Solution Provider (CSP)
You don't have to buy Office 365 direct from Microsoft to enroll in Microsoft's free CSP program. In fact, the majority of Microsoft CSPs buy from one of Microsoft's distributors such as Sherweb, P...
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Why Another Agent?
The last thing we wanted was to write yet another agent. But two things headed us down this path. Why Our Agent Exists First, there is no standard among RMM agents, and every MSP has their favorite...
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Whitelisting Email IP Address
If you want to ensure CloudRadial's emails are delivered, you will need to whitelist: 147.253.218.170 (mta-218-170.sparkpostmail.com) from email domain: secure.itsupportemail.com. Office 365 Whit...
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Whitelisting IP Addresses for Your PSA
If you are running your PSA on-premise, you can set firewall rules that limit access to just those servers providing CloudRadial servers. To find the list of IP addresses used by your instance of C...
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A Quick Overview of Content
Content distribution is the powerhouse feature that will transform how you deliver value to your clients through CloudRadial. Think of content as your command center — where you create once and dep...