CloudRadial keeps innovating with its fully integrated client portal that helps you land, onboard, manage and grow clients. This month's release includes:
- 28 free Bigger Brains Office 365 courses and more premium offerings.
- API integration for chat clients such as Tawk, Zendesk Chat, HubSpot and more.
- Integration with Domotz for network infrastructure reporting and TimeZest for calendar support.
- And of course, even more...
More & Free Bigger Brains Courses
CloudRadial has partnered with Bigger Brains to allow our partners to deliver 28 free Office 365 training courses for clients including:
- Mastering Access 2016 - Basics
- Mastering Access 2016 - Intermediate
- Mastering Excel 2016
- Mastering Excel 2016 - Advanced
- Mastering Excel 2016 - Basics
- Mastering Excel 2016 - Intermediate
- Mastering Excel 2019 - Advanced
- Mastering Excel 2019 - Basics
- Mastering Excel 2019 - Intermediate
- Mastering Microsoft Project 2016 Part 1 - Creating a Project
- Mastering Microsoft Project 2016 Part 2 - Managing a Project
- Mastering Microsoft Teams (2020)
- Mastering Office 365
- Mastering OneNote 2016
- Mastering Outlook 2019
- Mastering Outlook 2019 - Advanced
- Mastering Outlook 2019 - Basics
- Mastering PowerPoint 2016
- Mastering PowerPoint 2016 - Advanced
- Mastering PowerPoint 2016 - Basics
- Mastering PowerPoint 2019 - Advanced
- Mastering PowerPoint 2019 - Basics
- Mastering Word 2016
- Mastering Word 2016 - Advanced
- Mastering Word 2016 - Basics
- Mastering Word 2016 - Intermediate
- Mastering Word 2019 - Basics
- Mastering Word 2019 - Intermediate
Plus, we've updated our premium Bigger Brains library with an additional 34 courses. These courses can be added at no additional charge for existing Bigger Brains add-on partners. The new courses include:
- Brain Bites - Empathy: The Key to Active Listening
- Brain Bites - Let Them Know You're Listening
- Brain Bites - Sharing a Workspace
- Brain Bites - Writing Effective Emails
- Competitive Selling
- Excel in 30 Minutes: Advanced Charting, Trendlines, and Graphics
- Excel in 30 Minutes: Advanced PivotTables and Slicers
- Excel in 30 Minutes: Analyzing Data with Tables and Formatting
- Excel in 30 Minutes: Creating PivotTables
- Excel in 30 Minutes: Querying and Subtotals with Lists
- Excel in 30 Minutes: Sorting and Filtering Lists
- Excel in 30 Minutes: Using Named Ranges
- Excel in 30 Minutes: Visualizing Data with Charts
- Excel in 30 Minutes: Working with Logical Functions
- Excel in 30 Minutes: Working with Text and Math Functions
- Learning Excel 2019 - Advanced (TOSA)
- Learning Excel 2019 - Basics (TOSA)
- Learning Excel 2019 - Beginner (TOSA)
- Learning Excel 2019 - Expert (TOSA)
- Learning Excel 2019 - Productive (TOSA)
- Mastering Excel 2019 - Advanced
- Mastering Excel 2019 - Intermediate
- Mastering Google Drive
- Mastering Microsoft Teams (2020)
- Mastering PowerPoint 2019 - Advanced
- Mastering Word 2019 - Intermediate
- Microsoft 365 Admin Tips and Tricks
- Microsoft 365 Office Essentials (2020)
- Microsoft To Do Essentials (2020)
- The Science of Personal Productivity
Spanish Language
- Lo Elemental de Microsoft Teams
- Lo Elemental de Planner Office 365
- Lo Elemental de SharePoint en la Web
- Outlook en la Web Esencials (2020)
Details on accessing the free courses or adding the new courses for your clients is available here: https://radials.io/integratebiggerbrains
API Chat Integration
With so many quality chat clients on the market, the choice of chat depends heavily on the needs of your team. Rather than trying to force-fit teams into a one-size fits all model, CloudRadial provides integration with most chat providers and for some we can even prefill username, email, and company name. We have developed integration guides for the following chat providers.
- ConnectWise Chat
- Drift
- HubSpot Chat
- LiveChat
- Tawk
- Zendesk Chat
More information is available here: https;//radials.io/chat
Domotz Integration
Domotz has become a popular lower-cost option for managing client networks. CloudRadial can now bring that Domotz network information directly into a client's infrastructure tab. As with other items, you can easily create Planner cards from items in the Domotz network list.
More information is available here: https://radials.io/domotz
Other Improvements
- Added reporting for Assessments available under the Reports button on the Recommendations tab.
- Improved searching for Partner grids with these updates rolling out to the user areas in the next few days.
- Added support for TimeZest for use in the Confirmation pages of support catalog items.
- Added company lab to resync Office 365 user images available when viewing a company under Partner Clients.
Bug Fixes
- Fixed bugs with Syncro not showing all Resolved tickets as closed
- Fixed bug to where the application didn't automatically reload after we push an update
- Fixed timezone issue with company calendar displays and positively numbered timezones
- Fixed issue with Kaseya BMS file downloads
Comments
2 comments
Great updates! Could you add the link to the TimeZest article near where you mention it under Improvements?
Wow! The Bigger Brains courses are huge!! The Domotz integration is also awesome as we are starting to try it out at some client locations. Great job!
CloudRadial was my pick for our best new vendor and app from last year and it only continues to get better!
Article is closed for comments.