Desktop Application Change Log

If you do not see the latest version in your Desktop Application settings, please rebuild the installer.

v4.0.0

• Reworked the screen capture dialog box to simplify usage.
• Added the option for users to receive desktop notifications via Windows toast notifications rather than a popup message list.
• Added new registry key options for program startup. Set these values under HKEY_CURRENT_USER\SOFTWARE\Azurative\CloudRadial.
  • Logging - String value set to true/false to enable more debugging information logged to the downloads folder.
  • RenderingMethod - Default now renders on-screen. If this presents problems on shared desktop environments, set RenderingMethod to "offscreen" (no quotes). When the offscreen mode is set, drag/drop no longer works.
  • ErrorAlerts - Set value to true to see more details concerning desktop crashes. These typically arise where restrictive policies prevent the Chromium browser from loading correctly.
• Upgraded internal Chromium browser to version 91.
• Open Web App toolbar option now opens to the current page in the desktop app.
• Catalog items now always send diagnostic information if the option is set under Desktop settings.
• Fixed bug where ConnectWise Sell links wouldn't open to the Order Porter.
• Fixed bug with user not showing up in the attached info added to the ticket.
• Fixed bug where menu icons appeared squished on lower resolution monitors.
• Fixed bug where drag/drop did not work with the file dialogs.
• Fixed bug where user login failed to carry over between sessions.
• Fixed bug where alternate menu links didn't always work to launch local applications.

v3.5.0

• Added "screenshot" back as a special command to trigger the screenshot function.
• Fixed bug where desktop wouldn't display on first icon click.
• Fixed bug where message clear didn't clear messages on the server.
• Fixed bug where "mailto:" prefix didn't work for URLs.

v3.4.2

• Fixed bug with spellcheck occasionally crashing the application.
• Fixed bug with occasionally disappearing cursor.
• Fixed bug with diagnostic file not flagged as internal in ConnectWise.

v3.3.0

• Fixed bug with an occasional blank screen after reboot.
• Allow opening of tray app with a single click.

v3.1.0

• Fixed bug with date and times in notifications showing incorrect values.
• Fixed bug so that local AD checks the user's email first before UPN name to determine the user's correct log-in ID.

v3.0.11

• Bug fixes.

v3.0.10

• Added support for protocol to open Fastpath search - clientportal://fastpath.
• Faster screen rendering.
• Bug fixes.

v3.0.6 (Preview)

• Added support for browser protocol clientportal:// which is set during install. Use this prefix with the routing part of a CloudRadial URL such as clientportal://app/service/status.
• Bug fixes with diagnostics generation.
• Bug fixes with local Active Directory automatic login.

v3.0.0 (Preview)

• Auto-login from Azure AD (must be enabled in company and desktop application settings).
• Auto-login from Local Active Directory (requires SID completed in company integrations and must be enabled under desktop application settings).
• Sends diagnostic information as an attachment for ConnectWise and Autotask tickets.
• Sticky broadcast message dialog.
• Reduced memory usage while minimized.
• Snipping region or all monitor screen capture.
• Open web app client portal link from the desktop.
• Minor updates to user interface (UI).
• Hotkey support to open desktop to help screen.

 v2.0.1

• Updated browser control.
• Bug fixes.

v1.0.0

• Initial release.