Getting into the CloudRadial Training Academy is must for those trialing the software, experts that need a refresher on the platform's capabilities and best practices, or anyone in between.
The Academy features courses in bite-sized chunks that help users understand how to set up and configure nearly all aspects of their portal.
You can reach the academy by going to Academy.cloudradial.com.
To get started in the Academy, we'll follow these steps:
- Creating your Academy access
- Getting into the Academy
- Navigating the Academy
Part 1: Creating Your Academy Access
Why are we doing this? Before you can access CloudRadial training resources, you'll need to create an account for yourself and any other members of your team.
- Log in to your CloudRadial tenant with an admin account
- Navigate to Partner > Account
- Click on the Academy button on the top navbar
- Click Invite at the top right
- Enter the email addresses of users to invite to the academy, separated by commas
- User emails must match one of the domains assigned to your company
- Anyone delegated as a global Partner-level admin will be prefilled here
- Look for the Academy invite email in your email inbox
- Be sure to check junk/spam/quarantine if you don't see it after 10 minutes at minimum
Verified the steps above but didn't get the invite? Please send a ticket to support to have your credentials manually assigned to you.
Part 2: Accepting the Academy Invite
Why are we doing this? Once the invite is sent out, you need to create your account to access the training Academy.
- Look for the Academy invite email in your inbox and press the button to Activate Account
- The email should look like this:
- The email should look like this:
- Follow the prompts in Account Creation to set up your account
Part 3: Navigating the Academy
Why are we doing this? Now that you're in the Academy, you can browse the material here to get training on every aspect of CloudRadial.
- On first login, you'll be taken to your Dashboard
- This area will display 5 learning paths (LPs) that are a series of courses linked together to form the core pillars of CloudRadial's features and functions. Access these paths by clicking the Go to Learning Path buttons on each card.
- This area will display 5 learning paths (LPs) that are a series of courses linked together to form the core pillars of CloudRadial's features and functions. Access these paths by clicking the Go to Learning Path buttons on each card.
- Explore as many learning paths as you like to get trained on areas of CloudRadial that interest you the most
- (Optional) For advanced users of CloudRadial, we recommend you select the Courses option in the navbar above to search look for features and functions that you need training on, as the learning path system is designed for those looking for a complete training experience on how to use CloudRadial.
- Back in your CloudRadial tenant, you can track the progress, invite acceptance status, and last login of your users via the Partner > Account > Academy path we covered in step 1
- You can click on a user to see more details on their Academy progress
- You can click on a user to see more details on their Academy progress
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